TRAVEL AGENT RESOURCES
Regent Hotels & Resorts Overview
Intimate but majestic. Hospitality, legendary. Adventure, yours to conjure. Guests have made grand entrances through the doors of our Regent hotels for nearly half a century, their finest moments part of our past. Born in 1970, our collection of modern hotels and resorts is rooted in extraordinary living, with a legacy of luxury that endures to this day.
More than a collection of places on your map of must-see destinations, consider our hotels a gateway: to inspiring spaces found high above an urban streetscape, alongside thousands of years of culture, or at the feet of softly lapping waves. An invitation to life’s most scenic moments.
Now, as then, Regent is home to stays both serene and sensational. A delight for work or play. The type of experiences that spark stories and beguile even the most seasoned of travelers.
The soul of each destination shines, reflected in timeless design. But it’s the experience that gleams brightest here: formal meetings amidst the warmth of lush textiles, casual rendezvous in the glow of a sunset viewed from a perfectly positioned balcony. And you? You’re calm. Connected. Enjoying the feeling of belonging, of basking in the best of what life, and architecture, has to offer.
Regent Hotels & Resorts Amenities
Amenities are commonly available at many locations, but may vary among individual hotels or across regions. Be sure to confirm the availability of desired amenities in the individual hotel at the time of booking.
Business Amenities
- Complimentary high-speed Internet access
- Complimentary wireless Internet access
- Spacious work areas and two easily reachable telephones with voicemail
- Business centers include printers, fax machines, and copiers
- Free daily newspaper (IHG Rewards Club Members only)
Fitness and Comfort
- Complimentary laundry facilities
- Exercise room (not available at all properties)
- Swimming pool (not available at all properties)
Food Service
Regent has a longstanding tradition of housing outstanding and award-winning restaurants, whose signature dishes are crafted by professional chefs. From reassuring classics to innovative creations, quality and authenticity are at the heart of every gastronomic experience. Savor the exquisite symphony of colors, textures, aromas and taste, presented with elegance and artistry within equally tasteful surroundings for an indelible dining experience that transcends the plate.
- Full service restaurants and bars are available onsite
- Room service is available 24 h
Meeting Space
From elegant boardrooms to magnificent ballrooms, Regent brings classic style and sophistication to mind as a choice venue for hosting memorable meetings and celebrating life’s pivotal moments. Inspiring spaces, exceptional facilities and modern technology converge with high-end cuisine and Regent’s renowned anticipatory service to deliver above and beyond expectation on your occasions.
Loyalty Programs
Earn and redeem points with special offers exclusively for our IHG® Rewards Club members. Become a member of IHG® Rewards Club. IHG Rewards Club Service Center: 1-888-211-9874
Check-in/Check-out
- Express check-in (IHG Rewards Club Members only)
- Express check-out
Regent Hotels & Resorts Policies
Policies vary among individual hotels or across regions. Be sure to confirm the policies of the individual hotel at the time of booking.
Regent Hotels & Resorts Specific Policies
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Kids
At most hotels, there is no charge for children 19 and under staying in the same room with parent(s). However, please check the individual hotel's Children Stay Free policy.
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Pets
Pet friendly (fees may apply). Please check the hotel's pet policy.
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ADA Policy and Disabilities
Within the United States: All hotels are committed to complying with local requirements and the Americans with Disabilities Act (ADA) regarding facilities for individuals with disabilities.
Outside the United States: All hotels are committed to complying with local requirements regarding facilities for individuals with disabilities.
If accessibility needs are not met, please contact the hotel manager on duty.
- Wheelchair accessible rooms
- Public area accessibility details
- Hotel entrance is wheelchair accessible
- Wheelchair accessible parking spaces are available
- Public restrooms are wheelchair accessible
- Elevators are wheelchair accessible
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Cancellations
Cancellation policies vary by hotel. Because a hotel can set a cancellation policy of up to 30 days in advance, please review the rate rules at the time of booking to avoid possible charges.
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Reservation Guarantees
Reservation Guarantees may be guaranteed by providing an acceptable credit card, so please check the hotel guarantee information. Please check individual hotel policy regarding cancellation policies. In the case of a no-show or a failure to cancel within the time limit specified by the rate rules, the hotel will charge the credit card for one or more nights depending on the cancellation policy in place at the time of the booking.
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Deposits
Some hotels require an advance deposit consisting of payment for one or more nights, including tax for each room reserved. When a hotel accepts deposits as a form of guarantee, the deposit must reach the hotel prior to the guest's scheduled arrival based on the hotel's deposit policy. This policy may vary per hotel, season and rate booked. Please review the rate rules at the time of booking.
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Refunds
Depending on the rate type, if a reservation has been guaranteed by a deposit or prepayment, a full refund will be made if the reservation is cancelled prior to the cancellation policy per the hotel's policy for that booking. Please always remember to check the specific rate rules and the individual hotel policy regarding cancellation policies. A refund amount, if applicable, will be sent to the party who made the deposit or prepayment.
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Payments
Most major credit cards are accepted for payment. Please review the hotel's payment information.
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Currency Rates
Some hotels quote rates in a currency that is different from the hotel's local currency. Payment at these hotels is required at the local currency rate, so fluctuation is likely to occur. Further fluctuation may result from exchange rates used by credit card companies when billing cardholders.
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Meetings
To reserve 10 or more rooms, or to reserve banquet or meeting facilities at any of our hotels worldwide, please visit our group and meetings site www.meetings.ihg.com, or call 1-800-MEETINGS (800-633-8464) if calling from the U.S. or Canada. Elsewhere, call your nearest reservations office.
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Groups
Bookings requiring 10 or more rooms are considered groups and are subject to the group policies applicable at the hotel booked. These bookings may also qualify for special rates. The rates and policies loaded in your GDS apply to individual reservations consisting of up to nine rooms.
Regent New Hotels
Awards and Recognition
2020
IHG was named 'Green Hotel Chain of the Year' at the Finder Green Awards
IHG was named Smart Service of the Year' at the WeChat Open Class Awards
IHG won Accommodation Chain of the Year 2020 at the Hotel Management (HM) Awards in Australia, New Zealand, and Asia-Pacific