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Earn. Redeem. Enjoy.

Join IHG's Frequent Guest loyalty program, IHG Rewards Club:

  • Earn points when you stay at any one of our 4,900 hotels.
  • Redeem your points for Reward Nights, travel, merchandise or more.
  • Enjoy free Internet.

Go to IHG Rewards Club 

IHG COMMISSION SERVICES

Welcome to the IHG Commission Services program, the first in the hotel industry to offer a global central commission payment program.

  • This service Is used by 99% of IHG hotels to pay consultants' commissions globally
  • It is designed to track and pay consultants' commissions centrally on behalf of IHG brand hotels
  • Guarantees commission payments are made on behalf of the participating hotels

BENEFITS OF THE PROGRAM

  • Weekly commission payments within 30 days of guest departures
  • Guaranteed commission payment for participating hotels
  • Commission payment in your own currency (where available)
  • Commission payment by direct deposit (where available)
  • Guaranteed resolution of commission inquiries for participating hotels if received within six months of guest stay
  • Online access to 13 months of transaction and payment data
  • Consolidated payments by agency group IATA number
  • Detailed reconciliation reports

FACTS TO KNOW BEFORE YOU BOOK

  • The agency IATA number MUST be on the reservation or the agency will not be paid.
  • If the retail IATA is not in the reservation and the reservation was booked through a Third Party Intermediary (TPI) or Affiliate, the retail agency will not receive the commission (the TPI or Agency will).
  • Travel agents booking online should use www.IHGagent.com, or call an IHG call center directly using a branded, toll-free number to ensure no other IATA number is assigned to the reservation.
  • If the agency books with the hotel directly, the agency should remind the hotel reservation staff to place the IATA number on the bookings.
  • Candlewood Suites will pay commission on commissionable rates up to 14 consecutive nights.
  • Staybridge Suites will pay commission on commissionable rates up to 29 consecutive nights.

DOWNLOAD PROGRAM MATERIALS

Select a program guide:

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