Avid Introduction

avid hotels
We are championing everyday travel at a fair price, meeting the needs of the guests who all too often have to pay more for things they don't need, or compromise on the quality they expect. We're here to offer the type of hospitality they value most – the essentials done exceptionally well. Experiences that feel just right, every time.
TCC Quick Links
TRAVEL AGENT RESOURCES
Avid Overview Amenities and Policies
avid™ hotels
Each avid hotel is purpose-built, new construction, and focuses on delivering a 'just right' experience at a fair price, every stay. Business travelers will receive a consistent experience, enjoying these essentials done exceptionally well:
- Rooms designed for sound sleep
- Focused, high quality free breakfast
- Latest technology
- Avid hotels' guarantee
- Sustainability
- Wellness and Productivity
avid Amenities

Business Amenities
- Free Wi-Fi
- Comfortable workspace
- Free wireless printing
- Power outlets throughout room and lobby

Fitness Comfort
- 24hr fitness center
- Swimming Pool (optional by property)

Food and Beverage
- Free "grab and go breakfast"
- 24hr bean-to-cup coffee
- 24hr sparkling/still water machine
- 24hr market

Loyalty Programs
IHG Rewards
IHG Rewards Service Centre: 1-888-211-9874

Check-in/Check-out
- Express check-in (IHG Rewards Members only)
- Express check-out
avid Policies
-
Kids
At most hotels, there is no charge for children 19 and under staying in the same room with parent(s). However, please check the individual hotel's Children Stay Free policy.
-
Pets
Pet friendly (fees may apply). Please check the hotel's pet policy. -
ADA Policy and Disabilities
Within the United States: All hotels are committed to complying with local requirements and the Americans with Disabilities Act (ADA) regarding facilities for individuals with disabilities.
Outside the United States: All hotels are committed to complying with local requirements regarding facilities for individuals with disabilities.
If accessibility needs are not met, please contact the hotel manager on duty.
-
Cancellations
Cancellation policies vary by hotel. Because a hotel can set a cancellation policy of up to 30 days in advance, please review the rate rules at the time of booking to avoid possible charges.
-
Reservation Guarantees
Reservation Guarantees may be guaranteed by providing an acceptable credit card, so please check the hotel guarantee information. Please check individual hotel policy regarding cancellation policies. In the case of a no-show or a failure to cancel within the time limit specified by the rate rules, the hotel will charge the credit card for one or more nights depending on the cancellation policy in place at the time of the booking.
-
Deposits
Some hotels require an advance deposit consisting of payment for one or more nights, including tax for each room reserved. When a hotel accepts deposits as a form of guarantee, the deposit must reach the hotel prior to the guest's scheduled arrival based on the hotel's deposit policy. This policy may vary per hotel, season and rate booked. Please review the rate rules at the time of booking. -
Refunds
Depending on the rate type, if a reservation has been guaranteed by a deposit or prepayment, a full refund will be made if the reservation is cancelled prior to the cancellation policy per the hotel's policy for that booking. Please always remember to check the specific rate rules and the individual hotel policy regarding cancellation policies. A refund amount, if applicable, will be sent to the party who made the deposit or prepayment.
-
Payments
Most major credit cards are accepted for payment. Please review the hotel's payment information. -
Currency Rates
Some hotels quote rates in a currency that is different from the hotel's local currency. Payment at these hotels is required at the local currency rate, so fluctuation is likely to occur. Further fluctuation may result from exchange rates used by credit card companies when billing cardholders.
TCC Web Content Pagination Display
avid New Hotels
Avid Awards and Recognitions
Awards and Recognition
2020
- Finder Green Awards – Green Hotel Chain of the Year
- WeChat Open Class Awards – Smart Service of the Year
- Hotel Management (HM) Awards – Accommodation Chain of the Year in Australia, New Zealand, and Asia-Pacific
- Very East China – Best Employer in the Tourism & Hospitality Industry
- Human Rights Campaign Foundation’s Corporate Equality Index – Best Place to Work for LGBTQ Equality