The email address or password combination you entered is incorrect. Please try again.

Close Button

Sorry – you have exceeded the number of allowed log in attempts. Please contact the Travel Consultant Connection Help Desk at the number that supports your region for assistance with accessing your account:

Americas
Tel: 1 866-447-9783

Latin America / Mexico
Tel: 1 801-887-7465

EMEA / Asia Australasia / Greater China
Tel: 1 866-447-9783

Close Button

Your password has expired and must be reset.

Close Button

Please enter both, email address and password.

Close Button

Please enter a valid email address.

Close Button

Register Now

Register Now Button

Registration has its rewards.

It only takes a moment to get started. Register today to take advantage of the following:

  • Learn more about IHG and our hotel brands
  • Opportunity to win IHG Rewards Club points during specific promotional periods when you successfully complete IHG Agent University classes
  • Access agent discount rates for your personal travel at IHG properties
  • Streamline your enrollment in IHG Rewards Club to start earning points through our promotions

Agent Promotions

Previous Next

Priority Club Rewards Number Needed

To receive your graduation rewards, you must be a member of Priority Club Rewards. Sign up now!

Cancel Button Ask me later Button

Forgot Password

Forgot Password

Please enter the email address you registered with and your password will be emailed to you

If you have forgotten the Email address you used to register for Travel Consultant Connection, please contact us.

Cancel Button

IHG Commission Services

Welcome

Welcome to the InterContinental Hotels Group Commission Service program, the first in the hotel industry to offer a global central commission payment program.

IHG Commission Services

  • Is used by 99% of IHG hotels to pay consultants' commissions globally
  • Is designed to track and pay consultants' commissions centrally on behalf of IHG brand hotels
  • Guarantees commission payments are made on behalf of the participating hotels

Facts to know before you book

Benefits of the Program

  • Weekly commission payments within 30 days of guest departures
  • Guaranteed commission payment for participating hotels
  • Commission payment in your own currency (where available)
  • Commission payment by direct deposit (where available)
  • Guaranteed resolution of commission inquiries for participating hotels if received within six months of guest stay
  • Online access to 13 months of transaction and payment data
  • Consolidated payments by agency group IATA number
  • Detailed reconciliation reports

Want to Join?

You don't need to do a thing! When you register for a Travel Industry ID, IHG enrolls you in our Commission Services program automatically once we're informed of your registration.

Current Members

Register to Use Online Tools

Quickly and easily check your commission statements. 

Download Program Materials

Before You Book

  • The agency IATA number MUST be on the reservation or the agency will not be paid.
  • If the retail IATA is not in the reservation and the reservation was booked through a Third Party Intermediary (TPI) or Affiliate, the retail agency will not receive the commission (the TPI or Agency will).
  • Travel agents booking online should use www.IHGagent.com, or call an IHG call center directly using a branded, toll-free number to ensure no other IATA number is assigned to the reservation.
  • If the agency books with the hotel directly, the agency should remind the hotel reservation staff to place the IATA number on the booking.

Return to Top

Client Promotions

Scroll Left Scroll Right

Find Help About IHG Commission Services