ABOUT IHG AGENT UNIVERSITY
Making the right travel arrangements for your valued clientele is important work. IHG Agent University is designed to:
- Acquaint you with our distinctive brands
- Provide you with valuable information on our programs that recognize you, including IHG Rewards Club and our travel agent discount rates for your personal travel
- Reward you directly with select offerings like graduation rewards!
How E-learning Classes Work
IHG Agent University's e-learning classes are designed to provide you with all of the information you need on our brands, while providing you with high quality, convenient instruction. Our e-learning classes allow you to:
- Work at your own pace and control the flow of the course
- Bookmark the training to pursue as you have time available
- Revisit any area that you might want to reinforce or review
Course Offerings
-
Introduction and Overview
Benefits of completing IHG Agent University, IHG's Winning Ways, IHG's history and contract information.Elective -
Great Rewards Members Love
Our loyalty programs and the services they can provide to your clients.Core -
IHG Rates, GDS, and Commissions
Commonly booked rates and rate rules associated with them, overview of the Global Distribution Systems (GDS) and our IHG Commission Services.Elective -
Great Upscale Hotels Guests Love
Overview of our upscale brands and the products/services they can provide to your clients.Core -
Putting Great Guests into Great Upscale Hotels
Scenarios where you select the best IHG upscale hotel brand for your client's needs.Core -
Great Midscale Hotels Guests Love
Overview of our midscale brands and the products/services they can provide to your clients.Core -
Putting Great Guests into Great Midscale Hotels
Scenarios where you select the best IHG midscale hotel brand for your client's needs.Core -
Great Extended Stay Hotels Guests Love
Overview of our extended stay brands and the products/services they can provide to your clients.Core -
Putting Great Guests into Great Extended Stay Hotels
Scenarios where you select the best IHG extended stay hotel brand for your client's needs.Core
REGISTER, THEN LOG IN TO...
- Access course materials
- Sign up for classes
- Track your progress
- Earn rewards
Registration
-
Register for IHG Travel Consultant Connection.
-
Log In and then access the training by clicking on the Start Now button on this screen.
-
Complete each module and earning a passing score to earn a certificate of completion and/or continuing education units (available in the Americas only).
-
If you wish to redeem IHG Rewards Club points, visit the IHG Rewards Club site and select Redeem Points, or call your IHG Rewards Club Service Center.